Privacy Policy


Your privacy is very important to Critical Parts Warehouse (“we” or “us”). With that in mind, we have established and implemented information handling practices that we believe are consistent with the highest standards and best practices of organizations doing business on the Internet.

This privacy policy (“policy”) describes the practices that apply to our site, including, specifically, the information we collect about you, when and how we collect that information and what may happen to that information. We have prepared a detailed policy because we believe you should know as much as possible about our practices so that you can make an informed decision about the extent of your use of our site.

Simply put:

  • We will not collect personally identifiable information like your name, e-mail and mailing address and telephone number (“Personal Information”) without your knowledge and permission;
  • We will not disclose your Personal Information to third parties unless you have authorized us to do so;
  • We will take reasonable steps to protect the security of the Personal Information we collect from you;

What Information Do We Collect?
When you visit our Web site you may provide us with two types of information:

  • Personal information you knowingly choose to disclose that is collected on an individual basis, and
  • Web site use information collected on an aggregate basis as you and others browse our Web site.

Security Measures
Critical Parts Warehouse uses appropriate technologies to ensure the security of information transmitted via our web site and maintained in our possession.

Email Information
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.

Your Personal Information
Similar to other commercial Web sites, our Web site utilizes a standard technology called “cookies” (see explanation below, “What Are Cookies?”) and Web server logs to collect information about how our Web site is used. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our Web site, and the Web sites visited just before and just after our Web site.

What Are Cookies?

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a Web site, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each Web site can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a Web site to access the cookies it has already sent to you, not the cookies sent to you by other sites.

The personal information you submit when filling out our online forms is treated as confidential by Critical Parts Warehouse. We use this information to process your transaction, and we share the information with trusted parties necessary only when your permission has been granted and only when it pertains to the completion of any request you have submitted to us.

When you engage in certain activities on this site, such as sending and receiving correspondence via email, Critical Parts Warehouse may ask you to provide certain information about yourself. This may include your name, mailing address, or e-mail address; submitted by filling out and sending an online form. Critical Parts Warehouse does not sell or share this information with third parties. This information is collected in order to support your participation in the activities you select.

Critical Parts Warehouse may also use information provided by you to give you information and special offers on other services that we may provide, that we think would be useful to your needs. However, you may notify us at any time if you do not wish to receive these offers by emailing us at or by clicking the unsubscribe link (at the bottom of our emails – if present). We will do our best to suppress you from our outbound emails, however it can take up to 7 business days to process this request.

At any time, you may also access and correct personal information that you have submitted to Critical Parts Warehouse by contacting us at

About Legally Compelled Disclosure of Information
We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.

Employee Access and Expectations
Our corporate values, ethical standards, and practices are committed to the appropriate protection of customer and visitor information. In general, our business practices limit employee access to confidential information, and limit the use and disclosure of such information to authorized persons, processes and transactions.

About Other Web Sites Linked to Our Web Site
We are not responsible for the practices employed by Web sites linked to or from our Web site nor the information or content contained therein. Often links to other Web sites are provided solely as pointers to information on topics that may be useful to the users of our Web site. Please remember that when you use a link to go from our Web site to another Web site, our Privacy Policy is no longer in effect. Your browsing and interaction on any other Web site, including Web sites which have a link on our Web site, is subject to that Web site’s own rules and policies. Please read over those rules and policies before proceeding.

Your consent by using our Web site you consent to our collection and use of your personal information as described in this Privacy Policy. If we change our privacy policies and procedures, we will post those changes on our Web site to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it.

Contact Us
Contact us if you have any questions regarding this Privacy Policy, the practices of Critical Parts Warehouse, or your dealings with our web site.


Critical Parts Warehouse

5718 Manufacturers Drive

Madison, WI 53704

Phone: 608-630-9522



We appreciate you taking the time to read our policy regarding your privacy. We trust that it was both easily understood and explicit in its detail. We welcome any correspondence if you are not sure of any of the commitments we have outlined or omitted. Please note that a full contractual arrangement will be put in place if the use of our services commences. This contact would fully outline our policies concerning privacy and security.

Critical Parts Warehouse reserves the right to change this Privacy Policy at any time.